Keszthely, Lake Balaton

FAQ

How much do the tickets cost?

Early Bird Pass: €67 - sold out

Until 15 May, 2018
  • Day Ticket - August 22: €33
  • Day Ticket - August 23: €40
  • Day Ticket - August 24: €40
  • Day Ticket - August 25: €40
  • 4-day pass: €83

From 15 May noon - to 15 June noon, 2018
  • Day Ticket - August 22: €37
  • Day Ticket - August 23: €50
  • Day Ticket - August 24: €50
  • Day Ticket - August 25: €50
  • 4-day pass: €100

From 15 June noon - to 4 August noon, 2018
  • Day Ticket - August 22: €40
  • Day Ticket - August 23: €53
  • Day Ticket - August 24: €53
  • Day Ticket - August 25: €53
  • 4-day pass: €107

From 4 August noon - and on the site
  • Day Ticket - August 22: €43
  • Day Ticket - August 23: €57
  • Day Ticket - August 24: €57
  • Day Ticket - August 25: €57
  • 4-day pass: €113

Fix priced tickets:
  • VIP Day Tickets: €67
  • VIP 4-day Pass: €133
  • BeachFront Camping (4-day pass): €20
  • Caravan Camping Place: €81

Tickets are available while stocks last!

How long are tickets valid for?

Day 0. ( 22 August): You may enter the festival from 14.00 until 6am the following morning, the ticket is valid until 8am the following morning.

Day 1. (23 August): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 8am the following morning.

Day 2. (24 August): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 8am the following morning.

Day 3. (25 August): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 7am the following morning.

B my Lake 4-day Pass: B my Lake Passes are valid from 2pm on 22th August 2018 until the end of the event (26 August 6am 2018). If your wristband is damaged/voided or in any way invalid you will be required to leave the festival site.

B my Lake BeachFront Camping Ticket: The B my Lake Camping Ticket allows you to enter and stay within the Camping site during the event, from 10.00 on Day 0. (22th August). The Camping Ticket is valid during the entire event, it only needs to be purchased once. The Camping Ticket only entitles you to enter and stay within the Camping site with a valid Day Ticket or B my Lake 4-day Pass.

Where can I buy tickets?

Online: www.bmylake.hu/en/tickets

Can I buy tickets on the site?

Sure you can, in any of our ticket offices by 24 hours a day. But be careful! Tickets are available while stocks last!

Can I pay by card for the tickets on the site?

Yes, you can pay by card at designated ticket booths on the festival site.

Can I return my ticket?

Please note that tickets are non-refundable.

Can registered tickets be passed to someone else?

Tickets are not assigned, so transferable.

What does the VIP package include?

Enjoy the Main Stage (B Stage) shows from the VIP Grand Stand VIP Area with a separate bar & lounge

What can I do if I leave my tickets at home?

If you leave the voucher that you purchased through the official website at home, you can turn to the staff in the „Problem Tickets”, located at the entrance, who will try to identify your purchase through our online system. Unfortunately, if you didn’t buy your ticket online, or via other websites, we will not be able to solve your problem and you will have to go home for it.

General information

When does the festival start?

Gates open at 14.00 on 22nd August 2018. Camping facilities are available from 10am at same day.

When does the festival end?

The B my Lake Festival ends on the morning of 26th August. The site should be vacated by noon.

Address

Keszthely (Lake Balaton), Entz Géza stny 1. // Zala Kemping

Cash or credit card accepted?

Since cash won’t be accepted at any pub, restaurant or merchant you will be able to buy all products offered inside the B my Lake Festival area with your Festivalcard (FestiPay). You can receive your card when entering the festival for a deposit of 500 Ft (1,6 €). If you return your card undamaged you will get your deposit back. The minimum balance of a new card is 1000 Ft (3,5€).
At B my Lake Festival you can enjoy a cashless system, when it comes to paying for anything - starting from your drinks, food, merch items, anything! You can either use your contactless cards as your contactless Mastercard® or Maestro® or you can also get a Festipay card, the cashless payment service! Check out which one is more convenient for you!

How can I receive information?

Please send us an email about your questions to:
info@bmylake.hu

Can I take photos at the festival?

There are no restrictions regarding non-professional photography, but to be entitled to take photos of live acts and other events you will require written permission from the organizers. Representatives of the media who wish to take such photos should inquire at info@bmylake.hu to receive their press accreditations.

Where can I find the first aid facility?

It is indicated on the map (coming soon). If you can’t find it, ask the security guards or our staff at the information desk. We would like to ask you to take care of yourselves and each other. We recommend you to refresh yourselves with lots of alcohol-free drinks, apply suntan lotion to yourselves liberally and wear caps. In case you feel unwell, please approach the medical staff.

Who can I ask in case I need help?

You can get help from the B my Lake security service or from our staff members at the information desk.

What should I do if I lose or find something?

We collect lost property at the information desk (INFO in front of the Main Entrance), so if you find something please place it there. You can also try to find your missing items there. Lost property items will be kept until 21st September.

There are left luggage lockers on the site of the festival, which we recommend you to use as we do not take responsibility for luggage items left anywhere else.

What can i not take in?

What am I not allowed to take into the festival?

It is forbidden to take in sharp-edged and pointed objects, hammers, umbrellas and any other potentially harmful objects, these will all have to be left at the entrance. According to the Hungarian Law you may not keep knives with blades longer than 8 cm, pepper spray, etc. in your possession. It is considered a misdemeanor.

Important:

Visitors are not allowed to take in alcohol, in any quantities into the site of the event. In case of an excessive heat warning by the National Public Health and Medical Officer service, non-alcoholic drinks may be taken into the site of the event in unlimited quantities. Otherwise 1 plastic bottle (of any volume) of water or soft drink can be taken into the site of the event. Visitors are not allowed to bring food or tobacco products in commercial quantities into the site of the event.

A maximum of 10 packs of cigarettes, 10 packs of cigarillos and (regardless of their size) 10 cigars may be taken into the site of the event.

Can I bring in dog, cat or turtle?

Yes, if you have their inoculation certificates with you, as well as a leash and a muzzle for dogs. Ask for a band at the entrance on to which you can write your contact details in case they should go astray. However, due to the big crowd and noise we do not recommend you to take your pets.

Accommodation

How can I camp on the festival site?

Choose the B my Lake BeachFront Camping, so you stay the closest to the festival area. The hotels and apartments are located in Keszthely or in the neighboring cities, but you can easily locate the festival with a bus or train.

For booking use: www.booking.com & our location is KESZTHELY, Lake Balaton

If you wish to stay in a tent on the BeachFront Camping firstly you should buy a camping registration. Buying the ticket guarantees that you will be able to pitch your tent on the campsite. You can only enter the B my Lake campsite with a camping registration and a valid B my Lake wristband.

The BeachFront camping registration costs a one-off fee of 20 €/person/4 days regardless of the number of days you want to camp.

What are the hygienic conditions (showers, toilets)?

There are multiple places (mobile container units) on the campsite for showering where men and women bathe separately. We kindly ask you to look after the showers and only use them for the necessary amount of time so that other people can have enough time to wash themselves, too. You can find both so-called bio toilets (mobile toilets) and container toilets on the site, which are regularly cleaned and checked, but we ask you to keep them clean, too.

Can I rent a tent?

Yes, you can! Don't hassle with bringing your own tent and camping equipment, just collect it on the spot and enjoy! Get the Camping Set for 1 or 2 on our webshop: www.bmylake.hu/en/tickets/category/camping

How can I book accommodation?

Find on-site accommodation options here: www.bmylake.nagyonbalatonszallas.hu/szallashelyek/reszletek/zala-kemping

Traveling, parking

What is the exact location of the Festival?

Keszthely is situated 187 km from Budapest.
The website and the map will help you find it.
Address: Keszthely (Lake Balaton) // Zala Kemping // Entz Géza stny 1

Am I allowed to enter the festival by car or by motorbike?

We’re sorry, you’re not. But there are parking areas just a 20 minutes walk from the Main Entrance of the Festival.

Where can I park - is there a secure car park?

Parking is free and secured in the official parking areas. More info soon.

How do I get to Keszthely?

Arriving by plane Planes in Hungary arrive at Liszt Ferenc Airport (BUD). From the airport you can easily get to Budapest Downtown by Airport Bus. (30 min) Than use train or bus (find infos below)

Arriving by train Trains in Hungary can arrive at any of the three major train stations in Budapest: Nyugati Pályaudvar, Keleti Pályaudvar, Déli Pályudvar. All of them are in the center of Budapest, so you can easily reach any other transportation type from where you can continue your trip to B my Lake (Keszthely).
The journey time is between 2 and 3 hours depending on the particular train taken.
Find schedule here: www.mavcsoport.hu/en

Arriving by bus International buses in Hungary usually arrive at Népliget Coach Terminal. If you want to continue your trip by bus, you don’t need to use the public transportation, because buses depart from Népliget Coach Terminal in the direction of Keszthely. For other transportation type, please click here: www.bkk.hu/en/maps/

Is there…?

Left-luggage and Locker?

Yes, it will be marked on the Festival - map.
You can leave your most important belongings here! The left-luggage terminals are open from the festival opening time. Using the left-luggage terminal is 400Ft/occasion

Lockers
Use small guarded lockers and make sure you keep your most precious valuables as safe as possible.
Fee: 500Ft/occasion

A phone charger?

Yes, you will find a recharger point on the festival.

Warm food?

Yes, you can choose from a wide variety of food this year: frill, fish, salads, hamburger, pasta, hot dog, pizza, pancake and Hungarian dishes.

A food shop?

Yes, you will find a mini market in the camping area.

An ATM?

No, there isn’t ATM machine in the festival area. But you can pay with your credit card.

Locker for bicycle container?

There is no bicycle container on the site.

Showers//toilets?

There are multiple places (mobile container units) on the campsite for showering where men and women bathe separately. We kindly ask you to look after the showers and only use them for the necessary amount of time so that other people can have enough time to wash themselves, too. You can find both so-called bio toilets (mobile toilets) and container toilets on the site, which are regularly cleaned and checked, but we ask you to keep them clean, too. We kindly ask you not to use trees, bushes and green areas as toilets.

Lost & Found?

We collect lost stuff at the Main Information Point in front of the Festival Entrance, so if you lose anything this should be your first place to ask and if you find anything we would appreciate if you could leave it with our staff at the information point.

First Aid?

There is a First Aid on the festival site (near the festival entrance). We would like to ask you to take care of yourselves and each other. We recommend you to refresh yourselves with lots of alcohol-free drinks, apply suntan lotion to yourselves liberally and wear caps. In case you feel unwell, please approach the medical staff.

Merchandise?

Take home the Festival! Merch items are available onsite!

Good to know

Entrance in case the festival passes are sold out

If the festival is sold out, in order to protect the visitors the security staff can order a headcount limit at separate venues and prohibit you from entering the given program venue even with a valid wristband. In order to avoid this we kindly ask you to arrive in time at concerts that are especially important for you, if not you might have to wait a long time to get in.

Walking around:

Getting from one location to another might take a longer time than you would expect because of the crowd, so we advise you to leave early to get to the venues in time. The main roads can be pretty crowded, please be patient, don’t push others, don’t try to walk opposite of traffic and move along with the crowd.

Accident & crime

In case of an accident or if someone gets hurt please contact the staff immediately and ask them for help. It is very important that you don’t call the ambulance right away, if necessary our staff will do so. Emergency care is free of charge within the festival area. If you are witness or victim of any crime or you feel like you need help feel free to contact any member of the security staff.

Extreme weather conditions

Outdoor events can always be affected by extreme weather conditions. Our crew is constantly in contact with the National Meteorological Service (OMSZ), in case of any weather related emergencies we will alert you in time. The organizers provide you with up to date information about the weather on all our info platforms. This is where you can get information about a possible UV alert, summer-heat alert or the situation of the pollen concentration. If the upcoming day is likely to be stormy and windy the organizers will inform you about that. It is important that you are prepared in advance for situations like this: secure your tent, place your belongings into safety and prepare the appropriate clothes. In case of a storm try to stay away from tall trees and electrical devices and rather stay at open space. In case of strong wind for safety reasons program venue tents might get evacuated, we ask you to leave the venues if you are warned about this.

Don’t forget!

  • Your ticket!
  • Waterproof tent, sleeping bag, mat tress, torch and batteries
  • Closed shoes, sandals
  • Hygienic accessories, towel, germ-killer, medication you need to take regularly, detergent
  • Cap, sunglasses, rain jacket, warm clothes, socks, bathing suit
  • Sun tan lotion, crème against mosquitoes and ticks

See you soon!

B my Lake Crew