FAQ

What are the ticket prices?

Tickets are available while stocks last!

Early Bird 4-day Pass:

€76 Sold out

Until 15 May

• Day Ticket - August 19: €43 Sold out
• Day Ticket - August 20: €49 Sold out
• Day Ticket - August 21: €49 Sold out
• Day Ticket - August 22: €49 Sold out
• 4-day Pass: €92 Sold out

From 15 May noon — to 12 June noon

• Day Ticket - August 19: €46 Sold out
• Day Ticket - August 20: €58 Sold out
• Day Ticket - August 21: €58 Sold out
• Day Ticket - August 22: €58 Sold out
• 4-day Pass: €107 Sold out

From 12 June noon — to 31 July noon

• Day Ticket - August 19: €49 Sold out
• Day Ticket - August 20: €61 Sold out
• Day Ticket - August 21: €61 Sold out
• Day Ticket - August 22: €61 Sold out
• 4-day Pass: €114 Sold out

From 31 July noon — and on the site

• Day Ticket - August 19: €55
• Day Ticket - August 20: €65
• Day Ticket - August 21: €65
• Day Ticket - August 22: €65
• 4-day Pass: €125

Fix priced tickets:

• VIP Day tickets: €80
• VIP 4-day Pass: €150

• BeachFront Camping (4-day pass / pp): €25
• Caravan camping place (It’s only a place for caravan - maximum for 4pp): €85

VIP 4-day Pass Upgrade: 70 eur

Do you have a 4-day Pass? Party VIP style for 4 full days!

• Includes the full Day 0 program!
• Beach for everyone! Enjoy Lake Balaton on the festival area
• Camping is not included in the pass. You will have to purchase a separate camping ticket if you would like to camp
• Quick entry on the VIP entrances
• Enjoy the B Stage shows from the VIP Grand Stand
• Party at the VIP Area with a separate bar
• Valid: from 19 August, 2020. 2 PM to 23 August, 2020 6 AM

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Tickets are available while stocks last!

How long are the tickets valid for?

Day 0. (19 August, 2020): You may enter the festival from 14.00 until 6am the following morning, the ticket is valid until 8am the following morning.

Day 1. (20 August, 2020): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 8am the following morning.

Day 2 (21 August, 2020): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 8am the following morning.

Day 3 (22 August, 2020): You may enter the festival from 8am until 6am the following morning, the ticket is valid until 6am the following morning

B my Lake 4-day Pass: B my Lake Passes are valid from 2pm on 19th August 2020 until the end of the event. If your wristband is damaged/voided or in any way invalid you will be required to leave the festival site.

B my Lake BeachFront Camping Ticket: The B my Lake Camping Ticket allows you to enter and stay within the Camping site during the event, from 10 am on Day 0. (19th August). The Camping Ticket is valid during the entire event, it only needs to be purchased once. The Camping Ticket only entitles you to enter and stay within the Camping site with a valid Day Ticket or B my Lake 4-day Pass.

Where can I buy tickets?

Tickets Online: bmylake.hu/en/tickets

Can I buy tickets on the site?

Yes you can, at any of our ticket offices 24 hours a day.

Can I pay by card for the tickets on the site?

Yes, you can pay by card at the designated ticket booths on the festival site.

Can I return my ticket?

Please note that tickets are non-refundable.

Can registered tickets be passed to someone else?

All tickets are transferable as they are not designated.

What does the VIP package include?

You can enjoy the Main Stage (B Stage) shows from the VIP Grand Stand VIP Area with its separate bar & lounge.

What can I do if I leave my tickets at home?

In case of not having your voucher with you, turn to the staff at the „Problem Tickets” window, located at the entrance. If you bought your ticket online, they will try to identify your purchase through their system. Unfortunately, if the purchase wasn’t made online, we will not be able to help you.

When does the festival start?

Gates open at 14.00 on 19th August 2020. Camping facilities are available from 10am on the same day.

When does the festival end?

The B my Lake Festival ends on the morning (6am) of 23rd August. The camping site should be vacated by 12am on the same day.

Address

Kiss Ernő // Hársfa street // Zöldfa street - Lake Balaton, Zamárdi 8621. (Hungary)

Is cash or credit card accepted?

Since cash won't be accepted at any pub, restaurant or merchant, all products can be purchased with a Festivalcard (FestiPay Card) inside the B my Lake Festival area. You can receive your card when entering the festival for a deposit of 500 Ft (€1.5). If you return your card undamaged you will get your deposit back. The minimum balance of a new card is 1000 Ft (€3).

How can I receive information?

Please send us an email about your questions to:
info@bmylake.hu

Can I take photos at the festival?

There are no restrictions regarding non-professional photography, but to be entitled to take photos of live acts and other events you will require written permission from the organizers. Representatives of the media who wish to take such photos should inquire at info@bmylake.hu to receive their press accreditations.

Where can I find the first aid facility?

It is indicated on the map (coming soon). If you can’t find it, ask the security guards or our staff at the information desk. We would like to ask you to take care of yourselves and each other. We recommend you to re-hydrate yourselves regularly with non-alcoholic drinks, wear suntan lotion and caps. In case you feel unwell, please seek for help at the medical staff.

Who can I ask in case I need help?

You can get help from the B my Lake security service or from our staff members at the information desk.

What should I do if I lose or find something?

We collect lost property at the information desk (INFO in front of the Main Entrance), so if you find something please place it there. You can also try to find your missing items there. Lost property items will be kept until the 23rd September.

There are left luggage lockers on the site of the festival, which we recommend you to use, as we do not take responsibility for luggage or other items left anywhere else.

What am I not allowed to take into the festival?

It is forbidden to carry sharp-edged and pointed objects, hammers, umbrellas and any other potentially harmful objects. Such items will be confiscated at the entrance immediately. According to Hungarian Law, you cannot behold knives with blades longer than 8 cm, pepper spray, etc. as it is considered to be a misdemeanour and charges will apply.

Important:

Visitors are not allowed to take in alcohol of any quantities into the site of the event. In case of an excessive heat warning by the National Public Health and Medical Officer service, non-alcoholic drinks may be taken into the site of the event in unlimited quantities. Otherwise 1 plastic bottle (of any volume) of water or soft drink can be carried into the site of the event. Visitors are not allowed to bring food or tobacco products in commercial quantities into the site of the event.

A maximum of 10 packs of cigarettes, 10 packs of cigarillos and (regardless of their size) 10 cigars may be taken into the site of the event.

Can I take any pets to the premises?

Yes, if their inoculation certificates are there with you. Dogs must be muzzled and kept on a leash at all times. Ask for a band at the entrance, which you can put your contact details on, in case they should go astray. However, due to the big crowd and the noise, we do not recommend to bring any pets.

How can I camp on the festival site?

Choose the B my Lake BeachFront Camping, so you stay the closest to the festival area.

The hotels and apartments are located in Zamárdi or in the neighbouring cities, but you can easily approach the festival with a transfer bus.

For booking use: www.booking.com & our location is ZAMÁRDI, Balaton

If you wish to stay in a tent on the BeachFront Camping, you need to buy a camping registration in advance. Buying the ticket guarantees that you will be able to pitch your tent on the campsite. You can only enter the B my Lake campsite with a camping registration and a valid B my Lake wristband.

The BeachFront camping registration costs a one-off fee of €23/person/4 days regardless of the number of days you want to camp.

What are the sanitary conditions (showers, toilets)?

There are multiple places (mobile container units) on the campsite for showering allocated separately for men and women. You can find both bio toilets (mobile toilets) and container toilets on the site, which are regularly cleaned and checked, but we also ask you to keep them clean. We kindly ask you to use both shower and toilet units with care and spend only the necessary amount of time at them, considering the needs of other people.

Can tents and camping equipment be rented at the site?

Yes, it is possible. Instead of bringing your own tent and camping equipment, just collect it on the spot and enjoy! Get the Camping Set online: bmylake.hu/en/tickets/category/camping

How can I book accommodation?

We recommend to use: www.booking.com // our location is in Zamárdi (Lake Balaton)

More info soon.

What is the exact location of the Festival?

Zamárdi is situated 110 km from Budapest (Lake Balaton).
You will find the site of the festival on the area of Zamárdi/Szabadstrand
The website and the map will help you find it.
Address: Zamárdi (Lake Balaton) Kiss Ernő street // Zöldfa street // Hársfa street

Am I allowed to enter the festival by car or by motorbike?

We’re sorry, but no vehicles are permitted on the festival premises. Parking areas can be found approximately a 20 to 30-minute walking distance from the Main Entrance of the Festival.

Where can I park - is there a secure car park?

Parking is free and secured in the official parking areas.

How do I get to Zamárdi, Lake Balaton?

Arriving by plane: to Liszt Ferenc International Airport Budapest (BUD). From the airport, you can easily get to Budapest Downtown by using an Airport Shuttle Bus. (30 min) Then take a train or a bus (find infos below) to Zamárdi.

Arriving by train: Trains in Hungary can arrive at any of the three major train stations in Budapest: Nyugati Pályaudvar, Keleti Pályaudvar, Déli Pályudvar. All of them are in the center of Budapest, so you can easily reach any other transportation type from where you can continue your trip to B my Lake (Zamárdi). The journey time is between 2 to 3 hours depending on the particular train type taken.
Find schedule here: www.mavcsoport.hu/en

Arriving by bus: International buses in Hungary usually arrive at Népliget Coach Terminal. If you want to continue your trip by bus, you don’t need to use the public transportation, because buses depart from Népliget Coach Terminal in the direction of Zamárdi. For other transportation type, please click here: www.bkk.hu/en/maps/

How do I get to the Festival from Siófok?

By our bus transfer service. This transfer service gives you the chance to easily reach B my Lake from Siófok, or arrange your way back to the center of the city. You can catch our buses in every single hour, during the day and night time. Timetable is coming soon.

A left-luggage facility?

Yes, it will be marked on the map.
You can leave your most important belongings here! The left-luggage terminals are open from the festival opening time. Using the left-luggage terminal costs 500 Ft / occasion

Lockers
Use small guarded lockers and make sure you keep your most precious valuables as safe as possible.
Fee: 600 Ft / occasion

A phone charger?

Yes, you will find a recharger point on the festival.

Warm food?

Yes, you can choose from a wide variety of food this year: grill, fish, salads, hamburger, pasta, hot dog, pizza, pancake and Hungarian dishes.

A food shop?

Infos soon

An ATM?

No, there aren’t any ATM machines located inside of the festival area.

Locker for bicycle container?

Yes, there is a bicycle container near the entrance.

Showers//toilets?

There are multiple places (mobile container units) on the campsite for showering allocated separately for men and women. You can find both bio toilets (mobile toilets) and container toilets on the site, which are regularly cleaned and checked, but we also ask you to keep them clean. We kindly ask you to use both shower and toilet units with care and spend only the necessary amount of time at them, considering the needs of other people. Furthermore, please do not use trees, bushes and green areas as toilets.

Entrance in case the festival passes are sold out

If the festival is sold out, in order to protect the visitors, the security staff can order a headcount limit at separate venues and prohibit you from entering the given program venue even with a valid wristband. In order to avoid this, we kindly ask you to arrive in time at concerts that are especially important for you, if not you might have to wait a long time to get in.

Walking around:

Getting from one location to another might take a longer time than you would expect because of the crowd, so we advise you to leave early enough to get to the venues in time. The main roads can be pretty crowded, please be patient, don’t push others, don’t try to walk opposite of traffic and move along with the crowd.

Accident & crime

In case of an accident or if someone gets hurt please contact the staff immediately and ask them for help. It is very important that you don’t call the ambulance right away, if necessary our staff will do so. Emergency care is free of charge within the festival area. If you are witness or victim of any crime or you think you need help, feel free to contact any member of the security staff.

Extreme weather conditions

Outdoor events can always be affected by extreme weather conditions. Our crew is constantly in contact with the National Meteorological Service (OMSZ), in case of any weather-related emergencies we will alert you in time. The organizers provide you with up to date information about the weather on all our info platforms. This is where you can get information about a possible UV alert, summer-heat alert or the situation of the pollen concentration. If the upcoming day is likely to be stormy and windy the organizers will inform you about that. It is important that you are prepared in advance for situations like this: secure your tent, place your belongings into safety and prepare the appropriate clothes. In case of a storm, try to stay away from tall trees and electrical devices and rather stay at an open space. In case of strong wind, program venue tents might get evacuated for safety reasons. We ask you to leave the venues immediately, if you are warned about this at any time.

Don’t forget!

• Your ticket!
• Waterproof tent, sleeping bag, mattress, torch and batteries
• Closed shoes, sandals
• Hygienic accessories, towel, germ-killer, medication you need to take regularly, detergent
• Cap, sunglasses, rain jacket, warm clothes, socks, bathing suit
• Sun tan lotion, repellent cream or spray against mosquitoes and ticks